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Tony Gomez

Tony Gomez

Tony Gomez is a 34+-year automotive industry veteran, focusing on developing high performance teams and creating and implementing business improvement models to drive bottom line results. Tony has developed and train teams responsible for growing the business 200% in just two years while service as COO of CallRevu. Tony has served as Platform President for a 10-rooftop dealer group.

Recent posts by Tony Gomez

3 min read

Improving Dealership Processes: Solve for Complexity, Solve for Tomorrow

By Tony Gomez on Jan 5, 2021 12:47:15 PM

Between the regulations and compliance requirements of the Gramm-Leach-Bliley Act Privacy & Safety Rules, the Disposal Rule, Buyer’s Guides, Equal Credit Opportunity Act, Red Flags Rules, Reg Z and more, it’s not a wonder why our business has become so complex. Not to mention the over watch present today with state and federal agencies and the CFPB.

Topics: Customer Retention Dealership Processes
6 min read

There Is a Storm on the Horizon, How Can Your Dealership Survive It?

By Tony Gomez on Dec 1, 2020 1:15:38 PM

A new breed of automotive retailers are entering the marketplace, and there’s a very small window of opportunity for today’s conventional automotive dealer to refit their business to be effective in new era of automotive retailing.

Topics: Automotive Customer Experience Processes
5 min read

Process Execution: The Key Marker of High-Performance Teams

By Tony Gomez on Nov 17, 2020 12:53:20 PM

Ever walk into a McDonald’s and just watch their process at work? If not, take the time to observe next time you visit one of these iconic fast-food chain restaurants. You’ll witness employees, who average just $10.12 per hour*, move with the brisk pace, tempo, and synchronicity of a well-trained team as they interact with each other and their customers.

Topics: Automotive Process
4 min read

ZipDeal Sister Company, Ceramiseal, Hires National Sales Director

By Tony Gomez on Sep 30, 2020 10:01:42 AM

Top-of-the-line Environmental Protection Product company recruits fixed ops director, Chris Rothermel, with 26 years of experience to lead expansion team.

Columbus, OH – October 5, 2020 – ZipDeal, a streamlined, post-sale, pre-F&I vehicle delivery system for automotive dealers, today announced that its sister company, Ceramiseal, has hired automotive retail fixed operations industry veteran Chris Rothermel as National Sales Director.

Topics: Automotive Paint & Fabric Ceramiseal Ceramic Protection Environmental Protection Product
4 min read

Auto Industry Vet Joins ZipDeal as National Sales Director

By Tony Gomez on Sep 10, 2020 9:41:19 AM

Fast-growing company taps industry innovator, Danny Benites, to head up its national expansion.

Columbus, OH – September 14, 2020 – ZipDeal, a streamlined, post-sale, pre-F&I vehicle delivery system for automotive dealers, today announced that well-known automotive industry innovator Danny Benites has joined as National Sales Director.

Topics: Automotive Delivery Customer Experience CSI Customer Retention Press Release
2 min read

ZipDeal Releases Free Dealer eBook

By Tony Gomez on Sep 4, 2020 9:17:58 AM

ZipDeal Releases Free Dealer eBook: The Auto Dealer’s Guide to a Profitable, Customer-Driven, Vehicle Delivery Experience

 Learn how sales representatives earn up to $3,000/month in extra commissions

Topics: Automotive Delivery Customer Experience CSI Customer Retention
3 min read

6 Steps for Dealers to Answer to the Call of Change

By Tony Gomez on Aug 25, 2020 11:56:14 PM

"When the pace of change in your industry exceeds that of your business, the end is near."

Find yourself desperately trying to hold on to control of the customer and the purchase experience while the world evolves all around you? Join the crowd. The traditional automobile dealer is at a crossroads. A defining moment of truth. The actions you took yesterday, today, and tomorrow, shape your future or lack thereof. 

Topics: Automotive Paint & Fabric Delivery Gross PVR Customer Experience CSI Customer Retention

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