Correcting My Contribution to the Battle Between Buyer and Seller I spent 31 years in automotive retail, in every variable role from used car salesperson to GSM, then GM and Dealer Principal. For most of that time, I was a part of and supported the combative culture the car business created. I was a master of small print. I mislead in my marketing with unattainable prices and payments.

Fast-growing company taps industry innovator, Danny Benites, to head up its national expansion. Columbus, OH – September 14, 2020 – ZipDeal, a streamlined, post-sale, pre-F&I vehicle delivery system for automotive dealers, today announced that well-known automotive industry innovator Danny Benites has joined as National Sales Director.

ZipDeal Releases Free Dealer eBook: The Auto Dealer’s Guide to a Profitable, Customer-Driven, Vehicle Delivery Experience  Learn how sales representatives earn up to $3,000/month in extra commissions

"When the pace of change in your industry exceeds that of your business, the end is near." Find yourself desperately trying to hold on to control of the customer and the purchase experience while the world evolves all around you? Join the crowd. The traditional automobile dealer is at a crossroads. A defining moment of truth. The actions you took yesterday, today, and tomorrow, shape your future or lack thereof. 

A great article in CBT News cites that almost half of customers who state they are loyal to the selling dealer go elsewhere to service their vehicle. Only one-third of all vehicle services are performed at automotive dealerships. And we know brand loyalty and dealership loyalty measurements are fleeting and hard to rely on.

Happy Customers, Happy Sales Teams, Happy Dealers