Resources for Your Dealership

Posts about

Customer Experience (2)

2 Minute Read

Auto Industry Vet Joins ZipDeal as National Sales Director

Fast-growing company taps industry innovator, Danny Benites, to head up its national expansion. Columbus, OH – September 14, 2020 – ZipDeal, a streamlined, post-sale, pre-F&I vehicle delivery system for automotive dealers, today announced that well-known automotive industry innovator Danny Benites has joined as National Sales Director.
2 Minute Read

ZipDeal Releases Free Dealer eBook

ZipDeal Releases Free Dealer eBook: The Auto Dealer’s Guide to a Profitable, Customer-Driven, Vehicle Delivery Experience  Learn how sales representatives earn up to $3,000/month in extra commissions
3 Minute Read

6 Steps for Dealers to Answer to the Call of Change

"When the pace of change in your industry exceeds that of your business, the end is near." Find yourself desperately trying to hold on to control of the customer and the purchase experience while the world evolves all around you? Join the crowd. The traditional automobile dealer is at a crossroads. A defining moment of truth. The actions you took yesterday, today, and tomorrow, shape your future or lack thereof. 
2 Minute Read

Increase Customer Retention, Reduce Marketing Spend

A great article in CBT News cites that almost half of customers who state they are loyal to the selling dealer go elsewhere to service their vehicle. Only one-third of all vehicle services are performed at automotive dealerships. And we know brand loyalty and dealership loyalty measurements are fleeting and hard to rely on.
2 Minute Read

The Super Simple Idea for Additional Sales Opportunities

Happy Customers, Happy Sales Teams, Happy Dealers